Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with an Australian online casino? The team at Online Casinos Australia is here to help. Use the details below to get in touch and we'll do our best to respond promptly.
Email Us
The quickest way to reach us is by email. Whether your question is about a specific casino listing, a bonus condition we've covered, or anything else on the site, drop us a line at [email protected]. We aim to reply to all enquiries within 48 business hours.
What We Can Help With
- Review accuracy — If you believe information in one of our casino reviews is outdated or incorrect, let us know. We review and update our listings regularly, and reader feedback is a key part of that process.
- Bonus and offer queries — Promotions at offshore casinos can change quickly. If a bonus you found here looks different on the casino's own site, get in touch and we'll investigate.
- Site feedback and suggestions — Want us to cover a casino or topic we haven't yet? We welcome suggestions from readers who are actively comparing options in the Australian market.
- Editorial and partnership enquiries — For editorial questions or business-related correspondence, please use the same email address and mark your subject line clearly.
- Responsible gambling support — If you or someone you know needs help with gambling-related concerns, please visit our responsible gambling page for information on support services available in Australia.
A Note on What We Cannot Help With
Online Casinos Australia is an independent comparison and review site. We are not affiliated with any of the casino operators listed here, and we do not have access to player accounts, casino systems or payment records. For account-specific issues — including deposit problems, withdrawal delays or bonus disputes — you will need to contact the casino's own support team directly.
We also cannot provide legal or financial advice. Our content is for informational purposes only, to help Australian adults make informed comparisons when choosing where to play.
About Our Editorial Team
Our reviews are researched and written by a team with hands-on knowledge of the Australian online casino market. Content is authored by Lachie Dunne and reviewed against publicly available information about each operator. You can read more about how we assess casinos and what drives our rankings on our about us page.
We are commercially supported — some of the casinos listed on this site pay a referral fee if a reader signs up through our links. That arrangement never determines ranking or editorial assessment; our positions are based on the factors we outline in our review methodology. We mention this because transparency matters, and we want readers to understand how the site is funded.
Response Times
| Type of Enquiry | Expected Response Time |
|---|---|
| Review accuracy or factual correction | Within 48 hours |
| General site feedback | Within 48 hours |
| Editorial or business enquiry | Within 3–5 business days |
| Casino account or payment issue | Not handled here — contact the casino directly |
Terms and Privacy
Any information you send us by email is used solely to respond to your enquiry and improve our editorial content. We do not sell or share reader contact information with third parties. For full details on how we handle data and the conditions of using this site, please read our terms and conditions.
Reach Us
Email: [email protected]
We look forward to hearing from you.